Effective Date: 2025
At Dental Hygiene to You, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our mobile dental clinic services.
1. Information We Collect
We may collect personal and health information from you directly or through a third party (such as your referring healthcare provider), including:
Full name, date of birth, and contact details
Medical and dental history
Medicare or private health insurance details
Emergency contact information
Consent forms and treatment records
Payment information (if applicable)
2. How We Use Your Information
We collect your information for the following purposes:
To provide dental treatment and follow-up care
To maintain accurate clinical records
To comply with legal and regulatory obligations
To communicate with you about appointments and dental care
For internal administration and billing purposes
3. How We Store and Protect Your Information
Your information is securely stored in encrypted digital systems and/or locked physical files within our mobile clinic. We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
4. Disclosure of Information
We only disclose your information when necessary:
To other healthcare providers involved in your care
To insurance companies (with your consent)
When required by law (e.g., to report certain medical conditions)
To third-party service providers who support our operations (under strict confidentiality agreements)
5. Your Rights
You have the right to:
Access your personal information
Request corrections if your information is inaccurate or incomplete
Withdraw consent (where applicable)
Make a privacy complaint
To request access or correction, or to lodge a complaint, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Dental Hygiene to You – Mobile Dental Services
Email: admin@dentalhygienetoyou.com.au
This policy may be updated occasionally. The latest version will always be available on request or via our website (if applicable).