Privacy Policy

We Care About Your Privacy

Effective Date: 2025

At Dental Hygiene to You, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our mobile dental clinic services.

1. Information We Collect

We may collect personal and health information from you directly or through a third party (such as your referring healthcare provider), including:

  • Full name, date of birth, and contact details

  • Medical and dental history

  • Medicare or private health insurance details

  • Emergency contact information

  • Consent forms and treatment records

  • Payment information (if applicable)

2. How We Use Your Information

We collect your information for the following purposes:

  • To provide dental treatment and follow-up care

  • To maintain accurate clinical records

  • To comply with legal and regulatory obligations

  • To communicate with you about appointments and dental care

  • For internal administration and billing purposes

3. How We Store and Protect Your Information

Your information is securely stored in encrypted digital systems and/or locked physical files within our mobile clinic. We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

4. Disclosure of Information

We only disclose your information when necessary:

  • To other healthcare providers involved in your care

  • To insurance companies (with your consent)

  • When required by law (e.g., to report certain medical conditions)

  • To third-party service providers who support our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections if your information is inaccurate or incomplete

  • Withdraw consent (where applicable)

  • Make a privacy complaint

To request access or correction, or to lodge a complaint, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Dental Hygiene to You – Mobile Dental Services

Email: admin@dentalhygienetoyou.com.au

This policy may be updated occasionally. The latest version will always be available on request or via our website (if applicable).